PMG Virtual Urgent Care:
New Mexico Exclusive

Hours: Mon - Fri, 7 a.m. - 7 p.m.
Sat - Sun, 7 a.m. - 5 p.m.
Schedule same-day appointments
Ages: All ages. Patients under 18 years of age must have a parent or legal guardian present
Patient must be in New Mexico at time of care
Insurance Accepted

About PMG Virtual Urgent Care

If you're unwell, accessing care should be hassle-free. Receive care for minor illnesses and injuries through self-scheduled video care at a time that's convenient to you with a Presbyterian Medical Group provider. Discuss symptoms with a board-certified provider and receive a treatment plan, including prescriptions, when clinically appropriate.

  • Use Video Visits from anywhere in New Mexico with Wi‑Fi/internet access.
  • Select a visit time via your smartphone, tablet, or computer with a working webcam.
  • Discuss symptoms and treatment plan in real-time with a board-certified medical provider.
  • Receive prescriptions at your selected pharmacy when clinically appropriate.
  • Video Visits are secure, confidential, and compliant with all medical privacy regulations.
  • Standard data rates may apply to visits via cell phone.

What to Expect

We want to make getting care simple and easy.

  • When you select "Request a video appointment," you will be given the option to log into your Presbyterian MyChart account or to create an account.
  • Once you log into MyChart, you will immediately be able to schedule an urgent care video appointment at a time that is convenient for you.
  • You must complete eCheck-In to enable the Join Video button. To avoid delaying your appointment, please complete eCheck-In immediately.
  • Following the visit, you will receive a copy of your After Visit Summary with care instructions.

Types of Conditions Treated

Abdominal pain
Abrasions
Acne
Arm or leg pain
Back pain
Blood pressure elevation
Breast pain
Bronchitis
Bruises
Burn, minor, or sunburn
Cold, cough, flu, or fever
Coronavirus (COVID-19)
Dehydration
Diarrhea or constipation
Eye pain, irritation or infection
Gout
Head lice
Headache or migraine
Heartburn or acid reflux
Insect bites and stings
Joint aches and pains
Mouth sores
Nausea and vomiting
Pink eye
Poison ivy
Rash
Seasonal allergies and flare ups
Sinus problems
Skin infection
Sore throat
Sprains and strains
Stomachache
Female urinary and bladder infections <60
Yeast infection

Insurance Accepted

Presbyterian Health Plan
Aetna
BCBS-NM
Cigna
NM Medicaid Fee-for-Service
Traditional Medicare
TRICARE (Health Net)
UnitedHealthcare
Western Sky
No Insurance

Charges related to telehealth services are determined by your insurance plan. Please check with your health insurer if you have any questions.

Presbyterian Virtual Urgent Care accepts most major insurance. If you have questions about coverage, payment plans, or financial assistance, please contact your insurance provider.

PHP Virtual Urgent Care:
National, 24/7 care for Presbyterian Members

Hours: 24/7, 365 days a year
On-demand video appointments
Ages: 18 years and over or legal guardian of minor*
*Minors with legal capacity also treated
Nationwide
Insurance Accepted: Presbyterian Health Plan Exclusive

About PHP Virtual Urgent Care

If you're unwell, accessing care should be hassle-free. Receive care for minor illnesses and injuries through on-demand video care with a contracted provider anytime from any U.S. location with Wi‑Fi or mobile access. Discuss symptoms with a board-certified provider and receive a treatment plan, including prescriptions, when clinically appropriate.

  • Use Video Visits from anywhere in the United States with Wi‑Fi/internet access.
  • Request a visit on your smartphone, tablet, or computer with a working webcam.
  • Discuss symptoms and treatment plan in real-time with a board-certified medical provider.
  • Receive prescriptions at your selected pharmacy when clinically appropriate.
  • Video Visits are secure, confidential, and compliant with all medical privacy regulations.
  • Standard data rates may apply with visits via cell phone.

Types of Conditions Treated

Abdominal pain
Abrasions
Acne
Arm or leg pain
Back pain
Blood pressure elevation
Breast pain
Bronchitis
Bruises
Burn, minor, or sunburn
Cold, cough, flu, or fever
Coronavirus (COVID-19)
Dehydration
Diarrhea or constipation
Eye pain, irritation or infection
Gout
Head lice
Headache or migraine
Heartburn or acid reflux
Insect bites and stings
Joint aches and pains
Mouth sores
Nausea and vomiting
Pink eye
Poison ivy
Rash
Seasonal allergies and flare ups
Sinus problems
Skin infection
Some STI's
Sore throat
Sprains and strains
Stomachache
Urinary and bladder infection
Yeast infection

Insurance Accepted

Presbyterian Health Plan

Presbyterian Health Plan Video Visits utilize a nationwide network of contracted providers and are $0 for all members that are not on a qualified high-deductible plan.

If you have questions about coverage, payment plans, or financial assistance, please contact your insurance provider.

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