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Video Visits

There are multiple video care options available.

Click on the tabs below to compare.

PMG Urgent Care
Video Visits

PHP Video Visits

Cost: $0 - $

Hours: Mon - Fri, 7 a.m. - 6 p.m., excluding holidays

Ages: All ages. Patients under 18 years of age must have a parent or legal guardian present.

Insurance Accepted: View list

Request a video visit

Receive on-demand care through an urgent care video visit conducted by a Presbyterian Medical Group care team provider.

About PMG Urgent Care Video Visits

We provide quick, convenient care for minor illnesses and injuries such as coughs, flu, fever, sinus infections, allergies, rashes, pink eye, urinary tract infections, and more.

You can now request a visit and virtually see the first available provider.

What to Expect

We want to make getting care simple and easy.

When you select "Request a video visit," you will be given the option to log into your Presbyterian MyChart account or to create an account.
Once you log into MyChart, you will immediately be able to request a PMG Urgent Care video visit. You will be walked through the steps to be placed in line to see a provider. Our goal is to see patients within 30 minutes.
You must complete eCheck-In to enable the Join Video button and be placed in a virtual waiting room. Your provider will join the video as quickly as possible.
Following the visit, you will receive a copy of your After Visit Summary with care instructions.

Types of Conditions Treated

Abdominal pain
Abrasions
Acne
Arm or leg pain
Back pain
Blood pressure elevation
Breast pain
Bronchitis
Bruises
Burn, minor, or sunburn
Cold, cough, flu, or fever
Coronavirus (COVID-19)
Dehydration
Diarrhea or constipation
Eye pain, irritation or infection
Gout
Head lice

Headache or migraine
Heartburn or acid reflux
Insect bites and stings
Joint aches and pains
Mouth sores
Nausea and vomiting
Pink eye
Poison ivy
Rash
Seasonal allergies and flare ups
Sinus problems
Skin infection
Sore throat
Sprains and strains
Stomachache
Female urinary and bladder infections <60
Yeast infection

Conditions NOT Treated

Sexually transmitted infections
Male/child urinary infections
Kidney infections
Pneumonia
Acute ear infections

Charges related to telehealth services are determined by your insurance plan. Please check with your health insurer if you have any questions. Presbyterian Health Plan video visits are $0 for all members that are not on a qualified high-deductible plan.

Cost: $0 - $

Hours: 24/7, 365 days/year

Ages: 18 years and over or legal guardian of minor*

*Minors with legal capacity also treated

Insurance Accepted: Presbyterian Health Plan

Receive on-demand care through Video Visits with a contracted provider.

About PHP Video Visits

When seeking quick care for minor ailments, Video Visits provides access to healthcare providers anytime, without an appointment, from the comfort of your own home, office, or other location with mobile data or Wi-Fi access.*
*Standard data rates may apply

Use Video Visits from anywhere in the United States
Request a visit on your smartphone, tablet, or computer with a working webcam
Discuss symptoms and treatment plan in real-time with a board-certified medical provider
Receive prescriptions, including short-term medication refills, when clinically appropriate

Video Visits is secure, confidential, and compliant with all medical privacy regulations.

Types of Conditions Treated

Abdominal pain
Abrasions
Acne
Arm or leg pain
Back pain
Blood pressure elevation
Breast pain
Bronchitis
Bruises
Burn, minor, or sunburn
Cold, cough, flu, or fever
Coronavirus (COVID-19)
Dehydration
Diarrhea or constipation
Eye pain, irritation or infection
Gout
Head lice

Headache or migraine
Heartburn or acid reflux
Insect bites and stings
Joint aches and pains
Mouth sores
Nausea and vomiting
Pink eye
Poison ivy
Rash
Seasonal allergies and flare ups
Sinus problems
Skin infection
Sore throat
Sprains and strains
Stomachache
Urinary and bladder infection
Yeast infection

Cost Information

Presbyterian Health Plan Video Visits utilizes a nationwide network of contracted providers and are $0 for all members that are not on a qualified high-deductible plan.