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Video Visits

There are multiple video care options available.

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PMG Urgent Care
Video Visits

PHP Video Visits

Cost: $0 - $
Hours: Mon - Fri, 7 a.m. - 6 p.m., excluding holidays*
*No service on Monday, 12/26/22 or Monday, 1/2/23
Ages: 18 years and over or 13 years and younger with legal guardian present*
*Ages 14-17 may only be seen in person
Eligibility: You must be a current Presbyterian Medical Group patient with a MyChart account to use this service.
Insurance Accepted: View list
Request a video visit

Receive on-demand care through video visits with Presbyterian Urgent Care from an independent community healthcare provider.

Presbyterian Urgent Care utilizes independent community healthcare providers to offer quick, convenient care for minor illnesses and injuries such as coughs, flu, fever, sinus infections, allergies, rashes, pink eye, urinary tract infections, and more.

You can now request a visit and virtually see the first available provider.

You must be a current Presbyterian Medical Group patient with a MyChart account to use this service.

We want to make getting care simple and easy.

  • When you select "Request a video visit," you will be prompted to log into your Presbyterian MyChart account.
  • You will be walked through the steps to be placed in line to see a provider.
  • You must complete eCheckIn to enable the Join Video button and be placed in a virtual waiting room.
  • Your provider will join the video as quickly as possible. If a video visit is not immediately available within service hours, please check back later. Additional visits may become available as patients are seen. If video visits remain unavailable, please seek an alternative care option.
  • Following the visit, you will receive a copy of your After Visit Summary with care instructions.
  • Abdominal pain
  • Abrasions
  • Acne
  • Arm or leg pain
  • Back pain
  • Blood pressure elevation
  • Breast pain
  • Bronchitis
  • Bruises
  • Burn, minor, or sunburn
  • Cold, cough, flu, or fever
  • Coronavirus (COVID-19)
  • Dehydration
  • Diarrhea or constipation
  • Eye pain, irritation or infection
  • Gout
  • Head lice
  • Headache or migraine
  • Heartburn or acid reflux
  • Insect bites and stings
  • Joint aches and pains
  • Mouth sores
  • Nausea and vomiting
  • Pink eye
  • Poison ivy
  • Rash
  • Seasonal allergies and flare ups
  • Sinus problems
  • Skin infection
  • Sore throat
  • Sprains and strains
  • Stomachache
  • Female urinary and bladder infections <60
  • Yeast infection

Conditions NOT Treated

  • Sexually transmitted infections
  • Male/child urinary infections
  • Kidney infections
  • Pneumonia
  • Acute ear infections

Charges related to telehealth services are determined by your insurance plan. Please check with your health insurer if you have any questions. Presbyterian Health Plan video visits are $0 for all members that are not on a qualified high-deductible plan.